REFUND AND RETURNS POLICY
Thank you for choosing bellycomf.com. We hope you are satisfied with your purchase. If you are not satisfied with the items you received, you may request a return and refund in accordance with the following policy.
1. 30-Day Return and Refund Period
We offer a 30-day return and refund policy.
You have 30 calendar days from the date you receive your items to request a return.
Returns or refunds generally cannot be accepted after this 30-day period, unless required by applicable law.
2. Return Conditions
To be eligible for a return, items should be kept in the condition in which they were received as much as possible:
Unused or unworn;
In original condition;
Free from obvious stains, damage, or signs of use caused by the customer;
With original tags intact;
Returned in original packaging whenever possible;
Accompanied by order information or proof of purchase.
Certain items may be ineligible for return due to hygiene, safety, or other reasonable grounds. Eligibility will be determined based on the nature of the product and applicable laws.
3. How to Request a Return
To initiate a return, please contact us via the contact methods provided on bellycomf.com within 30 days of receiving your items.
When submitting your request, please provide the following information where possible:
Order number;
Product name;
Reason for return;
Photos of the item or other relevant information.
Upon receiving your return request, we will provide you with further instructions based on the specific circumstances.
Please do not ship the items back without prior confirmation.
4. Refunds
Once we receive and inspect the returned items, we will verify their eligibility for a refund.
If the return is approved, we will process the refund using the original payment method.
The time it takes for the refund to appear in your account may vary depending on the processing times of your bank, credit card company, or other payment service providers. Once we have processed the refund, the actual time it takes to reach your account is beyond our control.
5. Refund Amount
For eligible items, we generally refund the purchase price of the items in accordance with our policy.
Whether original shipping fees are refunded will be determined based on the specific reason for the return, order details, and applicable laws. If a return is due to product quality issues, receipt of the wrong item, or other errors on our part, we will provide an appropriate solution based on the specific circumstances.
6. Damaged or Incorrect Items
If the item you receive is visibly damaged, has quality issues, or does not match what you ordered, please contact us as soon as possible.
To assist us in resolving the issue, please provide your order number and photos or other information that clearly demonstrates the problem.
We will provide a refund, exchange, or other appropriate solution based on the specific circumstances.
7. Return Shipping Costs
If the return is due to personal reasons—such as incorrect sizing, a change of mind, or the item no longer being needed—the customer is generally responsible for return shipping costs, unless we state otherwise or applicable law requires otherwise.
If the return is due to quality issues, an incorrect shipment, or other errors on our part, we will handle the associated return costs based on the specific circumstances.
8. Promotional Items
Unless explicitly stated otherwise, this return and refund policy applies to promotional items as well.
If a specific promotion has separate return or refund conditions, we will specify them on the relevant promotion page or in the order information.
9. Order Cancellation
If you wish to cancel your order, please contact us via bellycomf.com as soon as possible.
Once an order has entered the processing or shipping stage, it may no longer be possible to cancel it. In such cases, you may apply for a return in accordance with this policy after receiving the item.
10. Statutory Rights
This return and refund policy does not limit or exclude any non-waivable consumer rights you are entitled to under applicable U.S. federal or state laws.
If applicable law requires us to provide broader refund, return, or other consumer protection measures than those outlined in this policy, we will comply with the applicable law.
11. Contact Us
If you have any questions regarding returns, refunds, or your order, please contact us using the contact details provided on bellycomf.com.
We will assist in processing your request based on your order details and applicable policies.